JC Action Sports Ltd Privacy Policy
Last updated: September 2026
JC Action Sports Ltd (“JC Action Sports”, “we”, “us” or “our”) respects your privacy and is committed to protecting the personal information we collect and hold.
This Privacy Policy explains how we collect, use, store and disclose personal information, including information collected through our website, email communications, SMS communications, events, programs, donations, enquiries and other interactions with JC Action Sports.
Personal Information We Collect
The personal information we collect may include:
Name
Email address
Mobile or telephone number
Postal address
Organisation, school, church or business information
Communication preferences
Donation, enquiry, booking or registration information
Information you voluntarily provide through forms, surveys or communications with us
Information relating to your interaction with our emails, SMS messages or website
We only collect personal information that is reasonably necessary for our activities or where you voluntarily provide it to us.
How We Use Personal Information
We may use personal information to:
Respond to enquiries
Manage bookings, programs and events
Provide information about JC Action Sports and our activities
Communicate with supporters, donors, schools, churches, partners and other stakeholders
Send newsletters, ministry updates and impact stories
Send event information and reminders
Conduct fundraising campaigns and appeals
Send marketing or promotional communications where permitted
Process and acknowledge donations
Improve our programs, communications and website
Maintain appropriate administrative and organisational records
Comply with applicable legal and regulatory requirements
You may choose not to provide certain personal information, although this may limit our ability to provide particular services or respond to requests.
Email and SMS Communications
JC Action Sports may send email and SMS communications to people who have consented to receive them or where otherwise permitted by applicable law.
Our SMS communications may include:
JC Action Sports news and updates
Event information and reminders
Program information
Ministry and impact updates
Fundraising campaigns and appeals
Opportunities to support or engage with JC Action Sports
Other promotional or informational communications relating to JC Action Sports
Providing your mobile phone number does not automatically subscribe you to SMS marketing unless you have provided appropriate consent.
Where you opt in to SMS communications, your consent applies specifically to communications from JC Action Sports.
Consent to receive SMS marketing is voluntary and is not a condition of purchasing goods, making a donation, attending an event or receiving services from JC Action Sports.
Message frequency may vary.
Standard message and data rates charged by your mobile provider may apply.
SMS Opt-Out
You can withdraw your consent to receive SMS marketing at any time.
Where available, you can reply STOP to an SMS from JC Action Sports to unsubscribe from future marketing SMS messages.
You may also contact JC Action Sports directly and request that your mobile number be removed from our SMS marketing list.
We will process unsubscribe requests as required by applicable law.
You may receive a final confirmation message confirming that your SMS subscription has been cancelled.
Email Unsubscribe
Marketing emails sent by JC Action Sports include an unsubscribe option.
You may unsubscribe from marketing emails at any time by using the unsubscribe link contained in the email or by contacting us.
Unsubscribing from marketing communications does not necessarily prevent us from contacting you about an existing booking, donation, transaction, program, event or other administrative matter where that communication is reasonably necessary.
Mailchimp and Communications Service Providers
JC Action Sports uses third-party service providers, including Mailchimp, to manage certain email, SMS and marketing communications.
Where you provide information such as your name, email address or mobile number for these purposes, that information may be processed by Mailchimp and its SMS delivery providers to enable JC Action Sports to send and manage communications, maintain subscription preferences, process opt-outs and measure communication performance.
Mailchimp is operated by The Rocket Science Group LLC and is part of Intuit.
Information processed through Mailchimp may be stored or processed outside Australia, including in the United States and other locations in which Mailchimp, its affiliates or service providers operate.
Mailchimp processes personal information in accordance with its Global Privacy Statement.
Disclosure of Personal Information
JC Action Sports does not sell personal information.
We may disclose personal information to trusted third-party service providers where reasonably necessary to operate JC Action Sports or provide our services.
These providers may include:
Email and SMS communication providers
Website and technology providers
Payment and donation processing providers
Customer relationship management systems
Professional advisers
Data storage and cloud service providers
Contractors or service providers assisting with our activities
These organisations may only receive information that is reasonably necessary for them to provide services to JC Action Sports.
We may also disclose personal information where:
You have provided consent
Disclosure is necessary to provide a service you have requested
We are required or authorised to do so by law
It is necessary to protect the rights, property or safety of JC Action Sports or others
Mobile phone numbers and SMS consent information will not be sold or provided to third parties for their own independent marketing purposes.
Information may be provided to SMS platform providers, telecommunications providers and other service providers solely as reasonably necessary to deliver and manage JC Action Sports SMS communications.
Security
JC Action Sports takes reasonable steps to protect personal information against misuse, interference, loss, unauthorised access, modification and disclosure.
We use appropriate administrative, technical and organisational safeguards and limit access to personal information to those who reasonably require it.
No internet, email, SMS or electronic storage system can be guaranteed to be completely secure, and we cannot guarantee the absolute security of information transmitted electronically.
Access and Correction
You may request access to personal information we hold about you or ask us to correct information that is inaccurate, incomplete or out of date.
Requests can be made through our Contact Us page.
We will take reasonable steps to respond to requests within an appropriate timeframe.
Retention of Information
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, to meet our operational requirements or to comply with legal obligations.
Information may be securely deleted, destroyed or de-identified when it is no longer required.
Cookies and Website Information
Our website may use cookies and similar technologies to improve website functionality, understand how visitors use our website and improve the experience we provide.
Cookies are small files stored on your device by your browser.
You can configure your browser to refuse or restrict cookies. Some website functionality may not operate correctly if cookies are disabled.
External Links
Our website may contain links to websites operated by third parties.
JC Action Sports is not responsible for the privacy practices, security or content of third-party websites. We encourage you to review the privacy policies of external websites before providing personal information.
Children and Young People
JC Action Sports works extensively with children and young people through schools, churches, community organisations and youth programs.
We take the privacy of children and young people seriously.
Personal information relating to children or young people will be collected, used and handled appropriately having regard to the nature of the activity, applicable law and any required parental, guardian, school or organisational consent.
Our general marketing SMS program is not intended to collect mobile numbers from children for direct marketing without appropriate consent.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our operations, technology, legal obligations or service providers.
The current version will be published on our website with the date of the latest update.
Questions, Complaints and Privacy Requests
If you have questions about this Privacy Policy, would like to access or correct your personal information, withdraw marketing consent, or make a privacy complaint, please contact JC Action Sports Ltd through our Contact Us page.
We will take reasonable steps to investigate and respond to privacy enquiries and complaints.